675 Glenferrie Road Hawthorn 3122
(03) 8658 0000
At Lido we value and respect all of our customers, and as our business evolves we continually strive to cater to the needs of people of all abilities.
The foyer, cinemas, and Lido Rooftop are all wheelchair accessible via a lift. The Jazz Room is unfortunately not wheelchair accessible.
When entering the Lido Arcade from Glenferrie Road, turn down the corridor on your first right. The lift is at the end, and reaches all levels. Customers may need to alert a staff member if they require access to the Lido Rooftop level. This level is typically unlocked in the evening.
We have four wheelchair accessible spaces in Cinema 1, and three wheelchair spaces in Cinemas 2 to 8. All wheelchair spaces can be accessed through the back entrance (top) of the cinema.
In Cinema 1 we have four companion seats. In Cinemas 2, 3, and 5 to 8, there are three companion seats, which are positioned together as three at the end of the row. In Cinema 4, accessible seats are located together in their own small row.
The accessible bathrooms are located next to our lift on both the foyer and cinema levels.
At this stage we do not have Closed Caption devices at our Lido, but watch this space! We are working to have Closed Caption devices available soon.
We offer a hearing loop in all of our indoor cinemas, but not at Lido Rooftop. To use the hearing loop, patrons must sit central, two thirds down towards the screen.
At Lido, we pride ourselves on catering to a wide range of customers from a variety of backgrounds. We strive to provide compelling programming for people of different cultural backgrounds, first languages, sexualities, genders, and ages. We also offer a broad range of food and drink options for people with vegetarian diets and various food intolerances (including gluten and lactose). We are committed to making everyone feel welcome and facilitating an enjoyable time at the movies!